Archive for the 'Apple' Category

Don’t do it to me like that, iTunes

Sunday, September 17th, 2006

Dear iTunes 7.0,

I thought I knew you better than this? I thought you’d always be there for me.

You’ve changed and I’m not sure how to deal with that.

I can understand the color changes. Maybe you got a bit of a tan over the summer? Maybe you don’t like green so much anymore. These things I can deal with.

But what about your interface? First off, what’s with the all-caps in the side bar? WHY ARE YOU SHOUTING AT ME? What’d I ever do to you? You’re just like your mother.

Why can’t I collapse those sections? I know you want me to shop at your store– you’re really proud of it and all– but do I really have to take this shopping cart around with me everywhere? Can’t I hide it away somewhere when I’m not shopping?

Also, while I’m at it, there’s another change that bothers me. Rememer when I used to hit Cmd-1 and you’d open up a player window for me? Do you remember those days? I thought we had a good thing going there– for years I’ve been hitting Cmd-1 and you’d be there for me. Now I don’t even know how to get your attention.

At least you still work with X-tunes.

Sincerely,
Ryan

The Genius of Apple Customer Support

Friday, April 14th, 2006

Why you should buy Apple computers, a short story.

The last three days I slept little, spending the majority of my time writing an application for one of the courses I’m taking this semester. I got finished up with it yesterday afternoon and headed to class to demo it.

As I was pulling my laptop out of my bag in class, I dropped it.

Hard.

No, no, not hard like that time you dropped it a few inches onto carpet– hard like landing right on the corner on a hard desk. Oh, and not hard like a wood desk– hard like a stone countertop.

Surprisingly the computer seemed to work fine, except for one thing– it couldn’t seem to find the Airport card. Ouch.

I was able to get through the demo by plugging in via ethernet (I know, it made me feel dirty, too), but needed a fix, and quick!

I’d bought the laptop at CompUSA in November 2004, along with a 3 year warranty. So, I headed to CompUSA this morning to see about getting it fixed. Bottom line– leaving it there and maybe the guy’d get to it today. Fuck that.

So, I walked one block down to the Apple Store, signed up for the genius bar, waited 30 minutes and got it fixed on the spot, for free (turns out the Airport card had just gotten jarred out of the slot, coulda fixed it myself).

I realized then– I’m gonna do business with specialists. Apple specializes in Apple. CompUSA specializes in nothing. Apple does more with less.

Why can’t I use TextMate everywhere?

Thursday, February 16th, 2006

I spend a lot of time writing text on a computer. Mostly just one computer and increasing in one application. I write so much markup (with and without angle-brackets), code and prose that I need to have a customized environment to help me out. I really wish it could be the same environment/editor for everything, but, unfortunately, browser <textarea>s, Mail.app and IM windows all all different input environments and must all be customized separately.

Uh, why?

Text editors should be useable as plugins in other apps which require text editing. I don’t know how Cocoa internals work, but I would think that there’d be a way to define an interface which such plugins could implement, which would allow interoperability.

I just want to use TextMate for everything, but as it is I’m required to do a lot of cut-‘n-pasting to make this happen.

Safari SnapBack

Friday, February 3rd, 2006

I just realized that I never use Safari’s SnapBack. I wonder if anyone does. Somehow I doubt it.

MacWord Pass

Monday, January 2nd, 2006

I have an extra MacWorld Exhibit Hall pass. Any takers?

Update: Taken, sorry.